Customer Portal
Give customers one place for quotes, invoices, appointments, requests, and account history.
One tap turns the finished job into an invoice, and your crew collects with Tap to Pay on their phone, cash, check, or a text-to-pay link on the spot.
The easiest moment to get paid is while you are standing in front of a happy customer. FieldCommerce turns a completed job into an invoice automatically and gives your crew every way to collect right there: the customer taps their card on the technician's phone, or pays by cash, check, a payment link by text, or nothing at all when automatic payments charge the card on file for you.

If these pains feel familiar, this feature is designed to remove them from the daily routine.
Invoices go out days late because someone has to rebuild the job at a desk first.
Owners wait 30 days and chase reminders for work that was finished in an afternoon.
Technicians finish a job in front of the customer with no way to take payment.
Tips never make it from grateful customers to the crew who earned them.
From the first action to the finished outcome, this is the flow the team follows inside FieldCommerce.
The services your office scheduled become the invoice automatically, with the right prices and sales tax. Nobody rebuilds anything.
The crew taps Collect Payment: the customer taps their card or phone on the technician's phone, or the tech scans the card with the camera, records cash or a check, or texts a secure pay link. Works in dead zones, syncs when signal returns.
Customers who authorize a card on file can be charged automatically when the job completes or when the invoice comes due, with a grace window and a receipt sent for you.
The biggest gains usually come from removing scattered manual steps, duplicate entry, and routine follow-up work.
Rebuilding labor and materials into an invoice back at the office
Mailing statements and making awkward reminder calls
Tracking down which tech collected which check

Owners, office staff, and field teams each get something different from the same workflow.
Money arrives the day the work happens instead of after weeks of chasing, and automatic payments turn card-on-file customers into zero-touch revenue.
Fewer reminder calls and cleaner receivables: invoices generate themselves from jobs, receipts send automatically, and failed automatic charges alert you immediately.
One tap from the finished job to collecting payment, with tips flowing to the person who earned them.
Straight answers on where this capability fits into the day-to-day workflow.
No. The technician's phone is the card reader: the customer taps their card, Apple Pay, or Google Pay on the back of the phone and the payment goes through on the spot. Cards can also be entered or scanned with the camera, and customers paying online can use Apple Pay or Google Pay. No dongle, no monthly reader fee, nothing to lose in the truck.
Tap to Pay uses the phone's built-in NFC chip, so the phone has to meet the card networks' security requirements. On Android that means Android 13 or newer with a security update from the last 12 months, NFC, Google Play services, a screen lock, and developer options turned off (a phone that is rooted or running a custom ROM will not qualify). On iPhone it means an iPhone XS or newer running a current release of iOS, not a beta. Older phones still collect payments with every other method: camera card scan, cash, check, and text-to-pay.
You choose the trigger: when a job is marked complete, or when an invoice passes its due date. Only customers who saved a card and explicitly authorized charges in their portal are charged, there is a grace window before any money moves, the charge cancels itself if the amount changes, and you can exclude any client. Receipts send automatically, and a declined card notifies you instead of retrying.
Cash and check payments recorded in the field queue on the phone and sync automatically when signal returns, with protection against double entry.
No. Field crews can only bill exactly what the office scheduled on the job, at your prices, and they only see the balance due. Invoice editing stays with the office.
No. Every payment feature ships on every plan. Card processing is the standard 2.9% + $0.30 with no hidden fees and no platform surcharge.
These features usually matter next because they solve the connected admin and operations work around the same job.
Give customers one place for quotes, invoices, appointments, requests, and account history.
Keep company details, clients, invoices, and expenses aligned with QuickBooks Online.
Organize recurring work, contract cadence, and billing with a cleaner system than ad hoc reminders.
See how the same workflow applies to the trades where it matters most.
Bring scheduling, customer communication, invoicing, and back-office work into one system that is easier for the whole team to run.