Field Service Software Comparison

FieldCommerce vs ServiceFusion

Service Fusion sells through a free demo, keeps its customer web portal and recurring invoicing for the Pro plan, and charges for ServiceCall.ai and GPS fleet tracking as add-ons even on Pro. FieldCommerce includes the full platform, the AI features, and white-glove onboarding on every plan, with self-serve signup and a 30-day free trial.

30 days

Free Trial

No add-ons

Full Platform on Every Plan

Free

Data Import

The short answer

Service Fusion unlocks the customer-facing features on its top plan. FieldCommerce includes them from day one.

Choose FieldCommerce if

You want a customer portal and recurring invoicing without buying the Pro plan
You want AI that books jobs and briefs you each morning, with no add-on
Your techs should take Tap to Pay on their own phones
You want to sign up and try it today, not book a demo first

Where FieldCommerce comes out ahead

Both handle the basics. These are the differences that change how your week goes.

Feature

FieldCommerce

ServiceFusion

Getting started

"Get a Free Demo"

Free trial

30 days free, on your own data

No free trial on its pricing page

Customer portal

Included on every plan: quotes, invoices, visits, and payment

Pro plan; a paid add-on on Starter and Plus

Recurring invoicing

Recurring contracts create visits and invoices on every plan

Pro plan; a paid add-on on Starter and Plus

AI Booking and the morning briefing included on every plan

ServiceCall.ai is an add-on on every plan, including Pro

Tap to Pay

On the tech's own phone, no card reader

Not described on their site

Route optimization

Optimize the day's routes from the calendar

Not described on their pricing page

Add-on, separate product, or only part of the job Not described on ServiceFusion’s website

FieldCommerce

Optimize the day's routes from the calendar

ServiceFusion

Not described on their pricing page

Both handle the basics

QuickBooks OnlineScheduling and dispatchInvoicingIntegrated paymentsText alertsFree onboarding

Where they really differ

Customer-facing features without the Pro plan

Service Fusion includes its customer web portal and progressive billing and recurring invoicing only on Pro, and sells them as add-ons on Starter and Plus. FieldCommerce gives every customer a portal to see quotes, invoices, and visits and to pay, and runs recurring contracts on every plan.

AI isn't an add-on

ServiceCall.ai is a paid add-on on every Service Fusion plan, including Pro. FieldCommerce includes AI Booking, which lets customers book you through AI assistants with your real availability, and a morning briefing on what needs your attention.

Try it before anyone sells you

Service Fusion's pricing page leads with "Get a Free Demo" and doesn't offer a free trial. FieldCommerce is self-serve: sign up, import your customers, and run real jobs for 30 days before you decide.

Get paid at the door

FieldCommerce turns the technician's own phone into the card reader with Tap to Pay, sends text-to-pay links, and runs autopay when the customer has authorized it, all on every plan.

See what comes on every plan

Real screens from FieldCommerce, with nothing extra to unlock.

FieldCommerce dashboard with an AI morning briefing summarizing overdue invoices, suggested follow-up actions, and today's schedule — The AI morning briefing: what's overdue, what to follow up on, and today's schedule.

FieldCommerce customer portal paying an invoice with a saved card and an optional tip — Customers pay invoices from their portal with a saved card, and can add a tip.

FieldCommerce AI booking settings: business hours, crew count, and the open days AI assistants can offer for the next two weeks — AI Booking: your real open days, offered to customers through AI assistants.

Switching from ServiceFusion

You do not have to rebuild your customer list by hand.

1
We import your data
Send us an export and we bring over your customers, jobs, invoices, and settings for free, with a real person handling the onboarding.
2
Connect QuickBooks
Link QuickBooks Online and customers, invoices, and payments sync automatically from then on.
3
Run one cycle side by side
Keep your old system read-only for a billing cycle while your techs work from the FieldCommerce app, then switch it off.
4
Turn on payments and AI
Give your techs Tap to Pay on their own phones, invite customers to the portal, and switch on AI Booking and the morning briefing.

Frequently Asked Questions

Everything you need to know about switching from ServiceFusion to FieldCommerce

Is FieldCommerce a good Service Fusion alternative?

Yes, if you want customer-facing features without the top plan. FieldCommerce includes a customer portal, recurring contracts, Tap to Pay, AI Booking, QuickBooks Online sync, and white-glove onboarding on every plan.

Does FieldCommerce charge extra for the customer portal or AI?

No. Every plan includes the full platform, the AI features, and free white-glove onboarding.

Can I migrate from Service Fusion?

Yes. We provide FREE DATA IMPORT assistance for customers, jobs, invoices, and settings, with dedicated onboarding support.

Can I try FieldCommerce before I commit?

Yes. Sign up yourself and use it for 30 days free. Service Fusion offers a free demo instead of a trial.

Keep reading

Jobber alternatives for 1 to 8 truck shops Housecall Pro vs Jobber AI booking AI briefings and insights Invoicing and payments QuickBooks sync

Service Fusion details come from servicefusion.com, including its pricing page, as of October 2026. Plans and prices change, so confirm anything important with Service Fusion directly.

Ready to upgrade from ServiceFusion?

Experience the next generation of field service management. See why professionals are choosing FieldCommerce.